We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

These Notion Chrome extensions are more than just add-ons; they're productivity multipliers. Since they're all free on the Chrome Web Store, you have nothing to lose by trying them out. Implementing ...

Fame Rental unveils an embedded CRM built directly into its ERP platform, giving rental teams real-time access to customer data without relying on third-party integrations.

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

Raju Vegesna speaks at Zoholics USA 2025 If a business thinks of itself as customer-centric, then shouldn't customer relations be the responsibility of everyone throughout the company, not just the ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for its Now platform and targeted CRM as prime field for growth.

The US Department of Health and Human Services on Wednesday unveiled a pilot program for the National Institutes of Health to tap into Medicare and Medicaid data in ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored service to customers.

The US government’s proposal for a vast health database to study autism could improve our understanding of the condition – but there is a risk it could do more harm than good ...

Zoho CRM’s scalability, customization options, vast integration marketplace, usability and built-in AI functionality make it an easy choice for the best CRM for growing real estate businesses. We ...