Cost-effectiveness - In addition to easy-to-use interface and unparalleled security, CRM software also needs to address the budget constraint of the public sector and government enterprises. Thus ...

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Kana Introduces Lagan Express CRM for the Government Mid-Market . Kana Software, a provider of customer service solutions delivered on-premises or in the cloud, yesterday introduced Lagan Express, a ...

Outsourcing customer relationship management (CRM) will become an increasingly common practice in healthcare, government and utilities in 2011. According to research by analysts Ovum, these three ...

Salesforce.com (CRM) closed the latest trading day at $293.77, indicating a +1.14% change from the previous session's end. The stock's change was more than the S&P 500's daily gain of 0.27% ...

A pilot of an all-in-one government website could give an early indication of the government's digital strategy with agile software development techniques, crowdsourcing and cloud computing. alpha ...

IBM (NYSE: IBM) has purchased systems integrator Optevia in an effort to address a demand for software-as-a-service customer relationship management offerings within the public sector. Optevia ...

Salesforce.com (CRM) closed at $354 in the latest trading session, marking a -1.65% move from the prior day. The stock's performance was behind the S&P 500's daily loss of 0.47%. At the same time ...

The Computer and Technology group has plenty of great stocks, but investors should always be looking for companies that are outperforming their peers. salesforce.com (CRM) is a stock that can ...

Microsoft is continuing its dogfight with Salesforce.com in the customer relationship management software market with a new Dynamics CRM Online cloud service for U.S. government agencies. The ...