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Positive feedback is more effective when it is Behavioral, Explicit, Strengths-based, and Timely (BEST). In our research on what makes work meaningful, one of the most powerful, but underused, ...
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DEAR MISS MANNERS: I know this is going to sound nitpicky, but I get very slightly offended when I say “Thank you” to a server and they say “Of course.” ...
DEAR MISS MANNERS: I know this is going to sound nitpicky, but I get very slightly offended when I say “Thank you” to a ...
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