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Amazon Wants an AI Bracelet That Records Everything You Say
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By making voice of the customer insights the basis of your DX strategy. Putting Customers In The Driver’s Seat Gone are the days when customers would just settle for the DX that a brand offered.
A new speech-to-speech AI model from Amazon, called Nova Sonic, unifies speech recognition and generation to deliver more natural voice interactions — part of the Seattle tech giant’s broader ...
Update 03-16-2025: Amazon has reached out to to clarify that the "Do Not Send Voice Recordings" feature will be discontinued as of March 28, 2025, and was an opt-in option only in the US.
Previously, Amazon has said that "if you choose not to save any voice recordings, Voice ID may not work." As of March 28, broken Voice ID is a guarantee for people who don't let Amazon store ...
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