A cyberattack on July 28 targeted Georgia’s EBT call center system, disrupting services and attempting to access user ...

ATLANTA, GA — The call center for Georgia’s food stamp program is hit with a cyberattack, the Georgia Department of Human ...

The Permanent Change of Station Joint Task Force launched a 24/7 call center today to help service members, Defense ...

Innovaccer, Palo Alto Networks, Samsung and others are using artificial intelligence to improve patient access, enhance ...

The Georgia Department of Human Services contracts with third-party vendor Conduent for EBT card support, including a call ...

It is important for health care providers “to understand how to protect their patients, including their physical and legal security as well as the privacy of their data,” said Leighton Ku, PhD.

For decades, people have traveled to this field near Post, Oregon because it supposedly denotes the geographical center of ...

Accessing mental health care can be challenging under the best of circumstances, but for Brevard County residents without insurance, the challenges are often multiplied. Whether it’s the cost of ...

Cloud-based call centers offer more than just VoIP. Explore key features, industry use cases and what sets top platforms ...

Calls promising fake deals seem too good to be true and are happening too often, but can you put a stop to them once and for all?

A class-action lawsuit filed this week alleges that immigrants detained at Florida’s “Alligator Alcatraz” facility are being denied legal access, effectively preventing them from challenging their ...