The partnership between Salesforce and AWS is evolving to give mutual customers more private connection points for analytics and data sharing. Written by Larry Dignan, Contributor Sept. 25, 2018 ...

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which ...

Google Cloud started the Agent2Agent project to enable AI agents to work across enterprise environments regardless of brand.

Amazon Web Services Inc. and Salesforce.com Inc. are teaming up to build integrations that will connect a large number of their respective cloud products with one another.The effort, which the com ...

Running a streaming media service requires a complex combination of technologies that can be difficult for even large companies to manage on their own. The Salesforce and AWS media industry groups ...

Salesforce on Monday announced the general availability of Service Cloud Voice. The company is also expanding its partnership with AWS to offer customers pre-integrated Amazon Connect inside of ...

Image: Adobe Stock/Kaspars Grinvalds. Amazon Web Services (AWS) and Salesforce have partnered to offer a new service for content distributors that combines the customer lifecycle management of ...

Amazon Web Services (AWS) and Salesforce have announced a significant expansion of their long standing, global strategic partnership, deepening product integrations across data and artificial ...

The Salesforce and AWS media industry groups have come together in an attempt to simplify that process by offering a solution that combines an infrastructure solution from AWS and marketing and ...

Running a streaming media service requires a complex combination of technologies that can be difficult for even large companies to manage on their own. The Salesforce and AWS media industry groups ...