The dispatchers who handle these calls are being honored this week as part of the National Public Safety Telecommunicators week.

This week marks National Public Safety Telecommunicators Week, a time to recognize the crucial role of emergency dispatchers ...

Every emergency call starts with the voices behind the call… dispatchers. A 9-1-1 dispatcher’s day is fast-paced, emotionally ...

In honor of National Public Safety Telecommunicators Week, we’re highlighting the work that happens on the other end of your 911 call, with the people you likely never see. Paula Lacey is a dispatcher ...

Take a look behind the scenes at a 911 telecommunications center during National Public Safety Telecommunications Week.

The trial of Seth Brunell, accused of killing 29-year-old Fern Feather in April 2022, officially began Tuesday in Lamoille County Court. Jurors heard opening statements and testimony from eight of the ...

Minneapolis officials have created a new emergency incident dashboard that they say will allow people to monitor categorized ...

If you're lucky enough to get a tour of Hall Ambulance's new dispatch center in downtown Bakersfield, keep an eye on seven-year veteran dispatcher Julianne Solano. Emergency calls that would likely ...