Anusha Nerella leads fintech automation at State Street, focused on Java Engineering, AI and intelligent automation.

With Meltwater’s social insights available directly within 8x8 Contact Center™, 8x8 customers can now utilize social media as a customer care and engagement channel.

At AIA25, AI and architecture software reshape design with 3D scanning, digital twins, and tools advancing sustainable, adaptive building practices.

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, will release financial results for the fourth quarter ...

Zendesk, a pioneer in Agentic AI-powered service, announced today at its annual Relate conference the launch of the Zendesk Resolution Platform, aimed at redefining customer experience. This ...

"We are thrilled to partner with 8x8 to deliver a comprehensive and integrated solution for our joint customers," says Darren Beck, Global Strategic Alliances Lead at CallCabinet.

8x8 Aftersale Assist delivers automated end-to-end AI-powered customer experience solutions for retailers to continue building the customer relationship beyond the end of the sale.

Final Takeaway 8x8 demonstrated progress in its CX transformation strategy, highlighted by 60% growth in AI-driven solutions and record operating cash flow.

8x8 customers can register for the upcoming 8x8 webinar to learn more about the latest customer and employee experience enhancements. Caution Concerning Forward-Looking Statements ...

Zendesk Sell is a solid-enough sales CRM, but when combined with Zendesk helpdesk software, it can really pack a punch for your business.