In this climate of rising costs and tariffs, CRM (customer relationship management) and loyalty marketers have a critical ...

More UK retailers are switching from paper to digital receipts, but what are the benefits and challenges, and what are the ...

Using your own CRM can allow you to create a streamlined, fully automated onboarding flow. The system will be adapted to your ...

In a modern day aggressive commercial enterprise environment, Customer Relationship Management (CRM) software performs an ...

In the latest trading session, Salesforce.com (CRM) closed at $267.22, marking a +1.38% move from the previous day. This move outpaced the S&P 500's daily gain of 0.78%. Elsewhere, the Dow gained 1.14 ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...