RingCentral Enhances Zendesk Integration to Streamline User Workflows and Personalize Customer Support New features deliver deeper real-time data and context for seamless customer interactions ...

BELMONT, Calif., December 02, 2024--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that it has enhanced ...

Zendesk includes AI agent resolutions with seat-based plans; customers can purchase more AI agent resolutions for $1.50 or more, depending on the plan, but larger volumes will have discounted options.

In an ongoing extortion campaign against Ticketmaster, threat actors have leaked almost 39,000 print-at-home tickets for 150 upcoming concerts and events, including Pearl Jam, Phish, Tate McCrae ...

With the bigger integrated database, the Lions reached nearly 400,000 new potential fans (while being sure to not send doubles). Engagement with the email grew by 30% compared with the usual click ...