Cloud-based helpdesk software provider Zendesk has announced a big update to its integration with Salesforce, the customer relationship management (CRM) service provider. For those who haven’t ...

Key features of the GetFeedback and Zendesk integration include: Automatically send surveys after every solved ticket. Customers can send branded CSAT, NPS®, CES, FCR, and VOC surveys after every ...

"Our Customer Care team leverages the Zendesk Talk Partner Edition for RingEX to seamlessly handle calls and create tickets concurrently,” said Jason Bruno, Technical Operations Engineer at LUSH ...

BOSTON--(BUSINESS WIRE)--Moltin, provider of the only Headless Commerce Platform for innovators that won’t settle for rigid, cookie-cutter commerce experiences, and Particular., the innovation ...