What’s needed is a “paved road” for agent connectivity: infrastructure that handles tool authentication, rate-limiting and monitoring consistently across all agent tools. This lets developers focus on ...

By combining human expertise with its expanded agentic AI platform, Crescendo is helping companies turn customer experience ...

Starting a business today almost always means starting online. And that makes sense as many of the most successful companies ...

When it comes to integrations in streamlining online Severedbytes, you might be wondering why every tech blog keeps harping ...

As AI adapts and learns, its value to KM becomes more apparent. AI offers remarkable capabilities to avoid data silos, improve search relevance, handle multimodal information sources, and uncover ...

If generative AI companies aren’t an asset bubble, then they've gone to a lot of trouble to look like one. The post The latest AI-powered martech news and releases appeared first on MarTech.

Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and ...

Building on the momentum of the recently launched Zendesk Resolution Platform, a complete AI-first solution that integrates ...

Acquisition accelerates Zendesk's analytics capabilities, roadmap, and brings instant innovation to customers ...

Customer service platform Zendesk completed acquisition of AI-native analytics company HyperArc to enhance its data insights offerings.

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