In order to grow profitably, your business needs a properly instituted Customer Relationship Management (CRM) program or you risk losing both existing customers and new opportunities. 1. It gives you ...

These include welcome emails, post-purchase follow-ups, re-engagement campaigns for inactive customers and loyalty program updates. For example, a merchant might use a CRM system to automatically ...

When Monster.com rolled out a customer relationship management (CRM) program in 1998, it was sure it had a new money-making strategy on its hands. The Massachusetts-based job-listings company had ...

The bank’s CRM program is aimed to increase sales revenues, improve cross sales, generate new customers and deliver better customer service. The system has been implemented across the bank's ...

In 2021, the law school created the Compliance and Risk Management (CRM) Program, which includes masters and certificate options, either of which can be completed in less than a year. Because of the ...