New research and high-profile failures reveal AI in customer service often creates more work and damages trust, challenging ...

Morgan Stanley analyst Keith Weiss reaffirmed a Buy rating on Salesforce, Inc. (NYSE: CRM) with a price target of $404 in a ...

The partnership enables Agentforce users to seamlessly integrate PayPal’s full suite of commerce tools to create AI-powered ...

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc ...

Salesforce CEO Marc Benioff says that artificial intelligence is handling between 30% and 50% of the company's workload.

Conservation charity is now able to quickly turn new fundraising ideas into reality, and ensure equal access to nature.

Veeam Data Cloud for Salesforce isn't a bolt-on or an afterthought. It's engineered specifically to meet the challenges of Salesforce resilience — from accidental deletions, misconfigured automations, ...

The software company will increase pricing across several of its core products, including Slack, Enterprise Editions for ...

Having started with customer service tools, the partnership has now grown to entail most of the Salesforce platform as ...

Salesforce Inc. (NYSE:CRM) is one of the 13 best software stocks to buy now. On June 13, analysts at Stifel reiterated a ‘Buy ...