New research and high-profile failures reveal AI in customer service often creates more work and damages trust, challenging ...

Morgan Stanley analysts say Salesforce’s recent pricing and packaging changes could serve as a key driver for growth acceleration, providing “a compelling catalyst” to re-rate the stock.

Salesforce Technical Architect Rajesh Ediga receives a 2025 Global Recognition Award, recognizing his exceptional leadership, ...

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Earnings results often indicate what direction a company will take in the months ahead. With Q1 behind us, let’s have a look ...

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Morgan Stanley analyst Keith Weiss reaffirmed a Buy rating on Salesforce, Inc. (NYSE: CRM) with a price target of $404 in a ...

The partnership enables Agentforce users to seamlessly integrate PayPal’s full suite of commerce tools to create AI-powered ...

Synaptic Era will use a $5 million seed round to better position its health care and government AI agents and chatbots.