From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can help brands foster greater customer loyalty.

With global advertising spending projected to reach $979 billion in 2025, Vado Analytics warns that an alarming portion of ...

At Boubyan, we operate two main AI domains. The first is Msa3ed, our virtual assistant that supports customers with banking ...

With responsibility for orchestrating a complex data ecosystem spanning multiple platforms and sources, Naveen Bagam ...

Lemnisk, a leading enterprise Customer Data Platform (CDP) and marketing technology company, today introduced a suite of AI ...

Customer Behavior - Hyundai took the bull by the horns in this bear market and scored big. ... It used behavioral segmentation to identify what was keeping prospects from buying and then developed a ...

From Apple’s shaky AI rollout to small business trends, these 5 tech stories could shape your next big decision.

Automated systems respond poorly when confronted with edge cases and unfamiliar circumstances. But those are exactly the ...