I've issued three monster articles (and four podcasts) about SAP Sapphire - but it wasn't enough. To kick off my spring event ...

We speak to Tom Eggemeier, CEO of Zendesk, about how AI will change the work that CX teams do, its recent foray into the ...

Solving life's great mysteries often requires detective work, using observed outcomes to determine their cause. For instance, ...

Large language models can generate useful insights, but without a true reasoning layer, like a knowledge graph and graph-based retrieval, they’re flying blind.