Additionally, many Customer Relationship Management (CRM ... The Professional plan offers additional voice and business intelligence options, as well as developer API support and increased ...

The phone in every pocket can become the most scalable care channel we’ve ever had, but only if we build for trust, ...

From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can ...

Talkdesk Customer Experience Automation introduces a new category in the customer experience market: fully autonomous, multi-agent AI automation discovered, built, orchestrated, and measured across ...

The Veeva Commercial Summit 2025 highlighted the latest innovations connecting sales, marketing and medical — including Veeva AI.

Customer advocacy pays. CMO Christine Dart shares a playbook for cross‑team alignment, micro‑events & turning account success ...

Expert Guidance — Written by ... Technicians can use this guide to learn how to properly structure service tickets and improve customer satisfaction (or CSAT) scores. Constantly Updated — The ...