The exposed information includes personally identifiable information (PII), internal system details, user ... despite ServiceNow's updates in 2023 explicitly aimed at improving Access Control ...

This approach could drastically simplify access to information and unlock ... The theory is that by adding low-code tooling and AI, ServiceNow can enable users to easily create and augment cross ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to sales — and it plans to use its workflow prowess and AI capabilities to get ...

ServiceNow’s new AI Control Tower ... The idea around AI Control Tower is to give users a central location to see where all of the AI in the enterprise is. “I can go to a single place ...

In addition to AI Control Tower, ServiceNow also introduced AI Agent Fabric, a solution that delivers agent-to-agent and multi-model communication and collaboration. ServiceNow launched its new AI ...

‘[ServiceNow is] serving as the AI agent control tower for enterprises ... are built directly into the ServiceNow platform with access to billions of records and millions of workflows.

ZDNET had the opportunity to speak with Amy Lokey, chief experience officer at ServiceNow. Prior to her role at ServiceNow, Lokey served as VP for user experience -- first at Google and then at ...

leaving users unable to integrate applications, access updates, and manage critical operations. The company notified its customers in an advisory admitting the issue. “ServiceNow has identified ...