In the area of customer service, technology plays a critical role in ensuring customer satisfaction. Although the public transportation system is commonly used by the public, service providers are ...

In a nutshell, ticketing software is just a subset of the entire help desk management solution. Keep reading to learn more about the difference between these customer experience software.

Indian Railways announces three big steps for train ticketing! New charting, Tatkal ticket booking, reservation system - what they mean for passengers Story by TOI Business Desk • 1d ...

FEVO launched its ticket program with Sam's Club several weeks ago, another example of its partnership with non-traditional distribution outlets. FEVO FEVO and AARP have a new arrangement in which ...