CRM means many things to many people. Use this CRM RFP template to create a customized RFP to meet your organization’s CRM software acquisition needs. Customer Relationship Management (CRM) is one of ...

Microsoft announced the upcoming release of their newest customer relationship management module, CRM 3.0, at the Microsoft Tech·Ed 2005 Europe conference in Amsterdam this week, and plans on making a ...

Microsoft is hoping to differentiate its Dynamics CRM (customer relationship management) software from the likes of Salesforce.com with a new set of 18 industry templates that fit the application ...

SAP is targeting its CRM on-demand offering at work groups of a minimum 100 users, although Wohl noted the company won’t necessarily turn away smaller user groups. “Put it this way, we’ll ...