Help desk software uses multiple channels such as chat, email, calls, and online forms to register and solve customer issues.

HelpDesk's ticketing system is the main hub for managing customer inquiries and support requests. It allows for easy tracking, prioritizing, and resolving of customer issues. This ensures that no ...

Use this comprehensive list of best project management ticketing systems, covering features, pricing and more, to find your best fit. Skip to content TechRepublic ...

THE provincial government of Aklan is set to implement a unified automated ticketing system that consolidates all terminal, ...

If your business develops software and/or services, you probably need a help ticket system to keep things running smoothly. Find out how to install the open source osTicket to make this a reality.

Spanish telecommunications company Telefónica confirms an internal ticketing system was breached after stolen data was leaked on a hacking forum.

The movie subscription service on Wednesday announced a new virtual card that will support online ticketing, along with other updates that include access to premium movie formats like Imax screenings.

The LFC Supporters Board say they have "major concerns" over some of the proposed changes to Liverpool's ticketing system for ...

Rail fare dodger – or simply bamboozled by the train ticketing ‘system’? Train Talk: It’s a fine line between heavy-handed penalties and letting persistent offenders off the hook ...

Lawmakers grilled a top executive of Ticketmaster’s parent company, Live Nation Entertainment, on Tuesday after the service’s inability to process orders for Taylor Swift’s upcoming tour ...

Okta Inc. today disclosed that hackers had stolen 134 of its customers’ data, and launched cyberattacks against five, following a breach of its technical support system.Nasdaq-listed Okta provid ...