As Alaska Airlines recovers from a “significant IT outage,” here's a reminder of your passenger rights during a tech meltdown.

Zhang is the CEO and co-founder of Decagon, a San Francisco-based startup that offers an automated customer-support service ...

After losing $10,000 on what he thought were tickets to country icon George Strait's sold-out July 27 concert for Central ...

Solverde Group has completed the installation of NOVOMATIC's NOVOVISION casino management system (CMS) at Casino Chaves in ...

Amazon Web Services and Microsoft Azure (to oversee cloud management and resource allocation) ...

One of the elements that contribute to the nonuniformity of the question data in Helpdesk Ticketing Support (HTS) System is the diversity of services and users. Most questions that were asked in the ...

Helios, a startup aiming to build an AI-powered operating system for policy professionals, has raised $4 million in seed ...

Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and ...

This discord bot gets support on your server managed providing a full featured support ticket system.

TIKET is a ticketing/helpdesk system to support and help you deal with issues/incidents in your organization or from customers.

Trezor is alerting users about a phishing campaign that abuses its automated support system to send deceptive emails from its official platform.