Imagine this: your business comes to a standstill because of an unexpected IT issue or security breach. Employees are stuck, ...

It’s vital to know how systems and technologies are interconnected in the event of a cyberattack. That’s where asset ...

The tips in Part I of this series addressed how a long-term care organization should start its data incident preparedness by ...

Safety Management Systems (SMS), once fragmented and largely dependent on airline-specific manuals, are now maturing into ...

In the final post of this series, I’ll discuss what to do after your latest exam attempt to get the most value out of your ...

as well as popular management framework standards like ISO 9000, ITIL, and ISO/IEC. It isn’t so much what ITSM can do, but what businesses can do with the frameworks that live within the ITSM ...

This analysis is articulated in a flow chart with the ... Fault tree analyses don't just point out the negatives. An FTA can also help put together a manufacturing process that delineates all ...

The effort became the focus of WMU Haworth’s Continuous Improvement Project course, where students master Lean Six Sigma ...