Establishing a firm set of expectations ... to other workers their expectations. The manner in which a leader handles challenging situations or conflicts is one example of leadership opportunities ...

However, there are some leadership basics — particularly around setting expectations — that every manager should follow, such as clearly defining goals and offering the right resources to help ...

Doing so holistically entails accounting for all core priorities—for example, setting expectations around “ad hoc” activities, such as serving on a culture committee.