Salesforce has repurposed the customer-service software acquired through its August 2008 purchase of InstraNet into a new offering called the Service Cloud, the company announced Thursday. The ...

Under the new model, Salesforce customers will pay $5 per login for up to 5 logins per month, but as part of a special promotion, that rate has been reduced to 99 cents per login through the end ...

Salesforce has its fingers in many pies when it comes to tracking customers, customer service and marketing, but until now it left field service to third parties like ServiceMax. That changed ...

New York, New York--(Newsfile Corp. - February 26, 2025) - FlatForce LLC has unveiled its groundbreaking subscription-based Salesforce consulting service, fundamentally transforming how small and ...

He added that the company's internal use of AI has helped reduce hiring needs while boosting productivity. ...

This week at Dreamforce, a large cloud computing event sponsored by Salesforce.com, customer service company Genesys will announce a new application for use on the Salesforce.com application platform.