AI innovation in agentic AI, agents and new products in 2025 is led by AWS, Databricks, Dataiku, Google Cloud, GitHut, IBM, ...

“AI is doing 30 to 50% of the work at Salesforce now” for engineering, coding and customer service tasks, Benioff said during ... They’re not able to kind of put as much information into the model to ...

Salesforce reported a workforce of about 76,500 employees as of Jan. 31. At the same time as i’s slowing hiring in some roles, Salesforce is increasing the ranks of sales workers.

Salesforce's AI-powered Agentforce drives efficiency, boosts customer satisfaction, and embraces innovation with robust financial growth. See more on CRM stock.

Salesforce on Wednesday released the third version of its agentic AI offering — Agentforce 2dx — to simplify the development, testing, and deployment of AI agents that can automate business ...

In this model, Salesforce is responsible for securing the infrastructure, platform, and services that enable AI (as shown by the Einstein Trust Layer) and the secure processing of customer data ...

Salesforce did not detail how the $2 per conversation compares to human workers. Agentforce for Service and Sales will become available on Oct. 25, but certain elements of the Atlas Reasoning ...

In addition, Salesforce has said that the xLAM family of models was tested on the Berkeley Function Calling Leaderboard (BFCL), which offers an evaluation framework for assessing LLMs’ function ...

Salesforce Inc. today announced the pilot launch of Einstein Service Agent, the company’s first fully autonomous artificial intelligence agent that it says can handle and resolve customer ...

Salesforce (NYSE: CRM) is the world’s #1 CRM company, having pioneered the software-as-a-service business model back in the late 90s and has carved out an estimated 21.7% market share in CRM ...

“We have partnerships with several generative AI partners,” said Kishan Chetan, general manager of Salesforce Service Cloud. “We’ve done this as bring-your-own-model.” ...