Voice AI and Cloud Contact Center solution selected to complement ServiceNow single-data-model platform, capabilities, and workflows as part of larger IT modernization initiative. ROCKVILLE, Md ...

Documenting the IT help desk's procedures gives technicians a template for providing users with consistent service. A written procedure walks the technician through the process of collecting ...

New Workflow Data Network unites data platforms, applications, and open-source tools to drive AI-powered insights on the ServiceNow AI Platform As AI adoption accelerates, enterprises face a ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email triage system. Here’s a step-by-step guide.

Seattle startup Ravenna has raised $15 million from top-tier venture capital firms and notable angel investors to streamline how companies handle internal help desk requests.

As a Service Desk Agent, you’ll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy ...

Seattle startup Workflow Labs raised $1 million in new investment to grow its platform that helps Amazon sellers reach customers and manage operations. Founded in 2022, the company has raised $3.2 ...

The Arozzi Arena Gaming desk is one of the best gaming desks you can buy, thanks in no small part to its big, outstanding design. The desk is 63 inches wide, giving you plenty of room for your ...

SANTA CLARA, Calif., January 29, 2025--ServiceNow announced a new integration with Oracle to enhance ServiceNow Workflow Data Fabric capabilities.

Customer service is crucial to every business, and most companies need software to manage their customer support workflow. Help desk software makes managing this workflow easy and boosts your ...

ServiceNow, the AI platform for business transformation, today introduced Workflow Data Fabric, forging a new generation of AI-fueled productivity for the enterprise. Workflow Data Fabric is an ...