Ditch the customer service script and see how acting human improves service. “I want to be a robot.” That’s what the job candidate told me during her interview, and she meant it. Her ideal job was one ...

HiGee technology is emerging as an alternative to conventional tray and packed towers for mass-transfer applications. To evaluate the process intensification (volume reduction) potential of the ...

The Trump administration introduces a rule to streamline the process of terminating federal employees for misconduct, enhancing government efficiency and integrity.

The vast majority of designers say AI has improved their process, according to a new report. The State of AI in Design report, produced by Designer Fund and Foundation Capital, interviewed 400 ...