In the first two parts of this series, Bill Venners discussed the advantages and disadvantages of using objects in place of documents as the nexus of client/service interaction. In the conclusion ...

In this three-part series, Bill Venners compares the traditional approach to defining client/server interaction, using protocols and documents, with Jini's strategy of using objects and interfaces.

Moxo and Filevine to collaborate to unify client service interactions in the legal industry. Moxo, provider of a leading client interaction workflow solution, is partnering with Filevine, a legal work ...

As remote work increases, so does the availability of differing communication modes such as face-to-face interactions, which have become less common. New research co-authored by Melissa Carlisle in ...

The more you train AI to analyze client preferences and communication styles through previous interactions, the better. AI can craft messages that resonate on a personal level.

Merrill client adoption – Merrill clients increased their use of Erica 13% year-over-year with a record 11.5 million interactions in 2024. Private bank client adoption – Private Bank clients ...

An icon in the shape of a lightning bolt. Impact Link. Save Saved Read in app ... and client interactions by-in-large are less profitable than they used to be," Kevin McPartland, ...

This new tool leverages generative AI to listen to, transcribe and search client calls, ... Personalizing Client Interactions. PR Newswire . Tue, Apr 23, 2024, 10:00 AM 6 min read. In This Article: ...

Interactive Intelligence Group Inc. (Nasdaq: ININ) has released Interaction Edge™, a combined gateway, media server and SIP proxy appliance designed t ...

The new 28-member Client Council will serve through 2027. The Client Council was first established in 2015 and consists of lay leaders and administrators, bishops, priests, and deacons—active ...