The Growth Dilemma is about how to manage relationships between customer segments. As brands grow and attract new customers, ...

CEO Mark Kowlzan says the company operated “very well” during the second quarter, but expects to see continued softness in ...

Building a new category takes time and we view each roadblock as part of the learning curve, not a setback, says Balbir Singh ...

Identifying high-potential startups has always been challenging for investors, but in 2025, it's a more complex task than ...

Kotak Mahindra Bank introduces exclusive banking products for India's growing affluent segment, offering personalised services and benefits.

Dietrich detailed near-term growth initiatives: "We are opening a new pet litter packaging facility in Asia late in the third quarter to support the demand growth we are seeing there." Several ...

Kotak Mahindra Bank launches a new program offering credit cards and loans to the underserved affluent segment in India, ...

Learn what Google Ads affinity segments are, how they work, where to use them, and when they’re most effective for reaching ...

Customer success managers are typically measured on metrics like net promoter score (NPS), customer satisfaction (CSAT) and ...

The VinFast VF7 has made its launch debut at this year’s Gaikindo Indonesia Auto Show (GIIAS), with two variants being made ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...