Over 10 years ago, when life became hard, Ellen Webster set out to bring in some light, one handwritten letter at a time.

When staff share their values and goals with managers, it becomes easier to align tasks with intrinsic motivation.

Explore how an AI-powered platform automates workflows and enhances customer interactions, giving businesses a competitive ...

Most AI chatbots promise a better customer experience. But too often, they frustrate shoppers with rigid scripts, generic ...

Generative AI is redefining what’s possible in customer service. Offering more than incremental improvements, it unlocks a ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

This particular approach checks all the boxes: You’re making your server aware that you’re in dire dining straits, but you’re ...

If the logline doesn’t grab the audience's attention, no one will read the script. The same applies for an effective pitch in business.

AI inference attacks drain enterprise budgets, derail regulatory compliance and destroy new AI deployment ROI.

One of its functionalities, DOCTOR, simulated a Rogerian psychotherapist, reflecting the patients’ words back to them. Although ELIZA had extremely limited capabilities and a completely non-human ...

Emotional intelligence experts generally agree that there are “right” or “best” answers to these scenarios, based on conflict management theory — and it turns out that the LLMs and AI chatbots chose ...

Art Jipson, University of Dayton (THE CONVERSATION) When shots rang out in Minnesota, targeting state Democratic politicians, the headlines quickly followed a familiar script ... More recent examples ...