Microsoft Threat Intelligence has observed remote IT workers deployed by North Korea leveraging AI to improve the scale and ...

In our increasingly interconnected world, businesses need to be able to understand and cater to users across geographies and ...

Generative AI is redefining what’s possible in customer service. Offering more than incremental improvements, it unlocks a ...

The government’s openness to the international human rights community as witnessed in its welcome to UN Human Rights High ...

Most AI chatbots promise a better customer experience. But too often, they frustrate shoppers with rigid scripts, generic ...

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