When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

An account manager is an employee who is responsible for the daily management of a customer's account with a business. Read on to learn about their skills and benefits.

Unfortunately, many quality-management programs and efforts to enhance competitiveness take a rather limited view of potential customer involvement in the process. This article first examines familiar ...

Discover the best free CRM platforms for small businesses so you can make an informed software decision for your small to medium-sized business.

Job recruiters spend only six seconds on average reviewing an individual candidate's resume to determine whether the person is a potential fit for an open position, according to a recent study by ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

Best real estate CRM: Our top 9 picks to stay organized & top-of-mind, nurture leads, integrate with your other tools & scale your business.

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...