Microsoft's Judson Althoff is revamping sales to become the "frontier AI firm," according to an internal memo.

Cloud-Native, AI-Ready, and Modular by Design Modern business systems must be agile—and Dynamics is built for it. Operating ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Details have emerged about three now-patched security vulnerabilities in Dynamics 365 and Power Apps Web API that could result in data exposure. The flaws, discovered by Melbourne-based cybersecurity ...

Dynamics 365 is an enterprise resource planning platform with modules for finance, sales, operations, and more. Microsoft 365 includes productivity tools like Word, Powerpoint, and Excel.

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...

Microsoft Dynamics 365 ranks as one of the best ERP systems because it is a comprehensive platform that meets all the requirements for business management. It boasts a range of applications to ...

Both are included in the Dynamics 365 Field Service license without additional cost. The Shifts Plugin for Microsoft 365 Copilot is “coming soon, ” a Microsoft spokesperson said.

Copilot in Dynamics 365 Business Central for generating AI-written product descriptions that conform to a selected "tone and length," which can be subsequently edited and uploaded to online stores.