(Bloomberg) — Salesforce Inc. said the use of artificial intelligence tools internally has allowed it to hire fewer workers, another example of a company changing its hiring plans due to the … ...

Salesforce Inc. said the use of artificial intelligence tools internally has allowed it to hire fewer workers, another example of a company changing its hiring plans due to the emerging technology.

Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered capabilities aimed at making employee support and human resources solutions ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the widely used customer relationship management (CRM) software for sales and ...

New product and services bundle makes it easy to get up and running quickly with Five9 and Salesforce Service Cloud Voice BYOT SAN RAMON, Calif., April 30, 2025--(BUSINESS WIRE)--Five9 (Nasdaq ...

Singapore Airlines and American cloud-based software company Salesforce have embarked on a strategic partnership aimed at enhancing the airline's customer service operations.

Salesforce Accelerator — Agents for Impact — Agents for Impact is a new accelerator designed to help nonprofits harness Agentforce.

Agentforce was the big news at Dreamforce, but it’s not all about replacing humans. On the Service Cloud front, equally important were other steps organizations can take to leverage artificial ...

One of the first contact centre providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution HOLMDEL, N.J., September 18 ...

Salesforce has made its latest push into the AI space with Agentforce — a platform for deploying generative AI in areas such as customer support, service, sales, or marketing.

Klarna (KLAR) CEO Sebastian Siemiatkowski said that the company is shutting down its software as a service provider Salesforce (CRM) amid the use of AI.