This integration enables lead, customer, opportunity, and sales activity data from ServiceNow's CRM to flow seamlessly into the Varicent platform. The partnership gives revenue leaders long-awaited ...

Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.

A tussle is brewing between software firms and artificial intelligence startups over access to business customers’ data. The ...

Conservation charity is now able to quickly turn new fundraising ideas into reality, and ensure equal access to nature.

Cognizant's sales teams globally already use Agentforce-powered agents in production, with an additional six agents planned for rollout in 2025. These include a Data Hygiene Agent, Concierge Agent, ...

Salesforce Inc. today announced the launch of Agentforce 3, a major upgrade to its flagship artificial intelligence product for enterprises with new ways to observe and control AI agents on the ...

The software company will increase pricing across several of its core products, including Slack, Enterprise Editions for ...

Slack, a Salesforce-owned workplace messaging app, recently blocked other software firms from searching or storing Slack messages, The Information reported on Tuesday, citing a public disclosure.

Salesforce has agreed to acquire Informatica, a Silicon Valley-based software developer, for about $8 billion. Informatica’s investors include Permira and CPP investments.

Salesforce stock has performed much better over the past year, gaining 26.7%, while Adobe shares have lost 7.5%. This performance gap reflects stronger investor confidence in Salesforce’s growth ...