Many onboarding processes squander opportunities to make new hires feel supported. Here's how to make new hires feel ...

As businesses worldwide prioritize customer experience and data-driven operations, Salesforce has emerged as the leading CRM ...

Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.

TELUS International (Cda) Inc. (NYSE:TIXT) is one of the cheap penny stocks to buy now. Towards the end of May, TELUS announced its acquisition of Gerent.

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

ABU DHABI, 25th June, 2025 (WAM) – The Central Bank of the UAE (CBUAE) has suspended the onboarding of new customers on the Islamic Window of a bank operating in the UAE, for six months and ...

Louisiana accused pharmaceutical giant CVS of using its dominant market position to abuse customer information, drive up drug costs and unfairly undermine independent pharmacies.

Good Job I Own a Small Grocery Store. My Customers Insist on Doing Something Very Shameful. They can’t keep getting away with this.

When it comes to using agentic AI for travel, I'm a tough sell. So Salesforce set me up with Engine, an early Agentforce adoper - and a travel services company. What could go wrong? But Engine's ...

Despite this shift in perspective, some high-profile companies are still moving forward with plans to lay off thousands of customer service workers and replace them with generative AI technologies.