Many onboarding processes squander opportunities to make new hires feel supported. Here's how to make new hires feel ...

As businesses worldwide prioritize customer experience and data-driven operations, Salesforce has emerged as the leading CRM ...

Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.

To win young customers who grow up in today’s fragmented attention economy, leaders need to deploy strategies specifically tailored to the emotional and identity needs of these individuals ...

The Desktop companion application (DCA) seamlessly allows service representatives and customers to speak more reliably and efficiently.

TELUS International (Cda) Inc. (NYSE:TIXT) is one of the cheap penny stocks to buy now. Towards the end of May, TELUS announced its acquisition of Gerent.

Elon Musk claims Tesla has delivered its first car fully autonomously from the factory to a customer’s home “across town.” ...

PECO’s community engagement efforts are strengthened by decades-long partnerships with more than 30 nonprofits that work to connect customers with PECO and available assistance. These partners, which ...

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.