Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...

Salesforce’s agentic AI, for example, can be trained on data in Salesforce Data Cloud. Agentforce combines three major Salesforce tools — Agent Builder, Model Builder and Prompt Builder — to deliver ...

Salesforce Non Profit Cloud Implementation services play a crucial rolе in this shift, offеring nonprofits a way to align tеchnology with thеir goals.

Salesforce (NYSE:CRM) shares climbed during early post-market trading Wednesday after its first quarter fiscal 2026 financial results surpassed estimates and demonstrated its Agentforce offering ...

Agentic AI can help deal with mass volume challenges in Financial Services, but don't forget to be human, says Prudential Insurance Company of America.

Agentforce is available now for Financial Services Cloud customers, with additional features anticipated in Salesforce’s Summer 2025 release.

Salesforce said there are two key components to its AI agents — Topics, which guides their behavior, and Actions, which enable them to take specific actions for financial services tasks.

Salesforce is offering Agentforce for Financial Services, a new set of pre-built, role-based AI agent templates that augment financial services teams with digital labor and automate key front-office ...

Salesforce is to launch a set of pre-built role-based AI agent templates to Agentforce for Financial Services. The new templates include financial advisor and banker agents, banker and insurance ...

With 20+ Salesforce certifications, he has successfully led the implementation of Customer 360, claims automation, and AI-powered engagement solutions for leading financial institutions.

Salesforce maintains its multi-cloud approach by continuing to deploy cloud operations through Amazon (AMZN, Financial) Web Services while simultaneously utilizing its platform.

Then, financial services experts from Salesforce and AWS shared their perspectives on the challenges and opportunities related to data and technology for FSIs.