Salesforce’s Field Service platform meets FedRAMP High, IRS 1075, and DoD Impact Level 4 & Level 5 compliance requirements, ensuring complete control over information leaving the application ...

Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like ... Proactive service with Salesforce’s Data Cloud provides a unified real ...

Salesforce today announced new Salesforce Field Service innovations, powered by Data Cloud and Einstein GPT, that will lower service costs and generate insights across industries including healthcare, ...

Leveraging the Salesforce Field Service optimization engine, Agentforce considers key data points — such as job duration, available parts, and traffic data — ‌to identify the best possible ...

In order to help enterprises engaged in field service, Salesforce ... an AI training model inside Service Cloud. This can identify common issues based on current asset data and service history ...

We’re at a pivotal moment in the evolution of enterprise AI—and if you're working with Salesforce in the public sector, this ...

Customer relationship management (CRM) software provider Salesforce’s AI research ... The smaller versions of the model, in combination with the synthetic data generated via APIGen, performed ...