US software company Salesforce is introducing agentic AI for scheduling, reporting and troubleshooting for field service ...

Agentforce for Field Service helps companies with in-the-field workers quickly and securely deploy AI agents that can execute ...

Surging demand is pushing field service teams to the limit. Inefficient scheduling is the #1 time drain on field service teams, and skilled tradespeople and technicians waste nearly an entire workday ...

Salesforce's Agentforce for Field Service helps companies tackle scheduling, reporting, and on-site troubleshooting.

Salesforce is launching Agentforce for Consumer Goods, a new library of pre-built agent skills and actions that equips ...

Thirty-seven percent go as far as saying that admin tasks keep them from doing their actual jobs. Sixty-six percent of ...

There's a labor crisis brewing among the service worker community in the US. But it's 2025, so agentic AI is waiting in the ...

In-person sales continue to play a critical role across industries—from retail showrooms and service centres to pop-ups and field environments. But modern businesses can no longer rely on legacy POS ...

Neuron7.ai, the leader in AI for service resolution intelligence, today announced the appointment of Genesys Chief Sales ...

Everyone's hyping AI agents, but what can they actually do? Salesforce cuts through the noise with a functional five-level ...

Field Service Management: ServiceNow earned the highest overall rating, followed by Salesforce and Oracle. All three were designated Leaders in all seven performance categories. IBM, IFS, Infor, ...

Investment management company Vulcan Value Partners recently released its first-quarter 2025 investor letter. A copy of the letter can be downloaded here.