Industries like manufacturing and logistics are deploying AI in hopes of saving time and boosting retention among frontline employees.

Blending voice AI with mobile, desktop, and app integrations, Leena’s ‘extremely personified’ agents aim to bridge the gap between humans and fragmented workplace software.

Leena claims that initial customer reactions to the AI colleagues have been overwhelmingly positive. The chief experience ...

While it seems like every industry will be affected in some way by agents, for the first time, the scale of a business is not ...

Hundreds of documents show how researchers failed to notify officials in California about a test of technology to block the ...

Hundreds of documents show how researchers failed to notify officials in California about a test of technology to block the ...

The city is using a tool with artificial intelligence to respond to more than 40 percent of its nonemergency interactions — ...

Discover the cutting-edge email marketing tools that are revolutionizing personalization in the digital age. This ...

News from the week beginning 21st July includes items from @CybageSoftware, @Ultimo,@RSystems, @Zoho, @NetSuite, ...

After a correction, Salesforce stock is oversold as its AI growth, combining Agentforce and Data Cloud, re-accelerates ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

A former Salesforce and SurveyMonkey engineer has launched Clarky, an AI platform for phone, chat, email and text messaging.