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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
As pressure on electricity supplies grows, driven by rising use of AI, attention is turning to other ways to maximize the ...
John Musser, founder of ProgrammableWeb, had a front-row seat to the birth of web mashups and the evolution of the API ...
Business Fewer people are moving to Texas from within the U.S., data says. Here’s why Hot summers and increasing home prices cited for softening the state’s runway population growth.
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