Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

In the early days of generative AI, the worst-case scenario for a misbehaving chatbot was often little more than public embarrassment. A chatbot might hallucinate facts, spit out biased text, or even ...