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We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...
After a correction, Salesforce stock is oversold as its AI growth, combining Agentforce and Data Cloud, re-accelerates ...
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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
Sinch AB (publ) (XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, today announced its implementation of the Model Context Protocol (MCP), ...
B2B E-commerce platforms help tech businesses sell to other companies. Explore 2025’s top picks with key features, pricing, ...
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