The National Retail Federation event in 2024 was all about artificial intelligence. The same can be said for NRF 2025. Click ...

Australian eSigning innovator Annature today announced a significant partnership with Hobart-based accounting, financial ...

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

Robin Washington joins Salesforce as COFO in March 2025 to lead its transformation in the new agentic era. Congratulations!

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

From multi-modal bots to appointment booking tools, order status trackers, and custom brand-specific bots, iX Hello 2.0 can be customized and deployed across an enterprise within minutes to drive ...

GeekWire revisited Bill Gates’ classic book, The Road Ahead, and found parallels to the AI revolution that the world is ...

Walter is a seasoned revenue leader with 20 years of ecommerce experience leading sales and go-to-market teams at successful companies including Salesforce, Ebay, ChannelAdviser and Amplience.

In an era where a single negative interaction can go viral, organisations are scrambling to upgrade their CX capabilities.

Salesforce argues that the tool establishes a clear and trusted benchmark for AI model sustainability, comparing it to the ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

SurveyMonkey today announced it has updated SurveyMonkey for Salesforce on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, providing customers new ways to ...