Salesforce data shows that, already, nearly four in 10 shoppers report using an AI chat tool during their shopping journeys.

Genie is a new data integration model that underlies the Salesforce platform with the aim of moving data wherever it’s needed most -- and doing it fast.

Salesforce Inc. today announced a set of integrated tools that data scientists and engineers can use to build secure artificial intelligence applications using their own company data in the ...

Who needs friends when you can converse with your data clean room, chat with your ad platform and, uh, talk to your marketing cloud?. On Wednesday, Salesforce announced a series of new features for ...

7 Applications of Salesforce Einstein: Use Cases Marketing Cloud. Marketing AI is a collection of AI features designed for Marketing Cloud. Users can take advantage of Data Cloud, using natural ...

The smaller versions of the model, in combination with the synthetic data generated via APIGen, performed better than GPT-4, and were second only to Claude 3.5-Sonnet, both of which are models ...

Greater accuracy through web search, inline citations: Agentforce 3 features trusted, expanded grounding through the addition of web search as a data source, allowing agents to go beyond internal data ...

Salesforce Inc. today announced the launch of Agentforce 3, a major upgrade to its flagship artificial intelligence product ...

When Marc Benioff founded Salesforce, little did he realise that he was starting a movement, the Capex to Opex movement. One can call him a ‘tech rebel’ challenging the status quo in a world that only ...