Salesforce and SNU launch a CRM and AI skills lab in Kolkata, aiming to upskill 1,000 students annually with industry-ready ...

Using your own CRM can allow you to create a streamlined, fully automated onboarding flow. The system will be adapted to your ...

• Automatic Scaling: Cloud platforms can automatically handle increases in user demand. For example, during tax filing season ...

Enter AnyDesk, a global leader in secure, high-performance remote desktop access, now seamlessly integrated into both ...

Investors have backed startups like $300 bln OpenAI in the hope that innovators will grab users and pricing power. But the ...

Multiple former Qantas call centre managers who spoke to Crikey identified the company’s decade-long program to ship the ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Shares of ServiceNow (NOW) are soaring in after-hours trading Wednesday after posting second quarter results that topped Wall ...

Analysts tracked by FactSet expect Alphabet to generate $13.1 billion in Google Cloud revenue, which would be up 26.8% from a year earlier. However, Morningstar analyst Malik Ahmed Khan expects growth ...

ServiceNow’s success has been rapid and organic. The firm already offers high-end enterprise-grade solutions and boasts elite-level customer retention of 98%. ServiceNow focuses on the largest ...