The SSA reversed its policy of requiring online authentication for benefits and direct deposit changes, reinstating phone service.

Congressman Jake Auchincloss spoke out against the Trump administration's proposed cuts to the Social Security Administration ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions have been disconnected.

Attorney General Rob Bonta wants Californians to report problems with Social Security through a new complaint page.

With new identity verification rules in place, concerns arise about the potential impact on retirees' Social Security ...

If you'd rather not apply online, you can call the Social Security Administration at 800-772-1213 to set up an appointment to apply for benefits. The agent will schedule the appointment and let you ...

Hillary Hatch, of Social Security, discusses how seniors can check their Social Security benefits claim online ...

Is my grandfather’s Social Security benefits gonna be canceled because he doesn’t have an online account,” asks a Reddit user ...

Social Security does not contact individuals about suspended numbers or ask for immediate payment, the SSA said. It will also not threaten to arrest an individual, ask for credit-card or debt-card ...

While some changes to the Social Security Administration went into effect this week, the agency has also addressed rumors about its communications.

The Social Security Administration and its beneficiaries are in danger, and the man in the top position of the agency should resign, Senate Minority Leader Chuck Schumer said Tuesday.

The Social Security Administration recently implemented anti-fraud measures for telephone claims. Here's what that means for ...